Associate, Client Service, Japanese Speaker, 2024

About this role

As a client service Associate, your work is at the heart of what we do: you’ll be the link between our blue-chip clients and the expert knowledge they seek. Throughout a fast-paced workday, you will be working on urgent projects from your assigned client users at investment funds, consultancies, and businesses. You will need to understand their exact knowledge needs, and then find, engage and vet the experts most suited to each client’s situation. To succeed in this role, you need to be motivated by delivering results for your clients and by achieving commercial goals. This is a communications- intense frontline role requiring a client-first mindset and the ability to multi-task across an action-packed workday.

What you will do

• Client service: Field incoming client briefs and identify the knowledge gaps they’re looking to fill
• Market context: Understand the project context and the legal and regulatory environment in which your clients operate. Apply the compliance protocols to each situation.
• Expert recruiting: Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your clients’ projects.
• Commercial impact: Take on direct revenue responsibility and own monthly targets from the outset.

What you will get

• Client and senior executive facing responsibility from the get-go.
• The opportunity to make a measurable contribution to your business unit’s revenue growth and to achieve significant variable compensation reflecting your success.
• A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
• A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills.
• An inspiring, high-energy, merit-based environment with ambitious peers.

Requirements

• Undergraduate degree, no subsequent experience necessary
• Track record of strong academic performance
• 4-year college degree or higher (bachelor’s degree or higher) with a GPA of 3.0 or higher or a grades of 2:1 or higher
• Extracurricular achievement throughout school and university
• Internship experience evidencing an interest in business
• Outstanding communication skills
• Fluent in both English and Japanese at business level or above

Compensation and benefits

• Expect total first-year compensation ranging from ¥6,950,000 (average performance) to ¥7,650,000 (very strong performance) consisting of (i) annual base salary of ¥4,850,000 and (ii) uncapped variable compensation linked to individual performance.
  • The total annual salary consists of 1) basic salary; and 2) fixed overtime allowance of estimated 40 hours overtime/month
• Full social insurance
• 15 days of paid leave and 5 days of sick leave from the first year of employment
• If you work on public holidays, you will be granted additional annual vacation days
• With commuting allowance
• 6 months maternity leave, 6 weeks paternity leave
• State-of-the-art office with amenities in the heart of Tokyo; option to WFH each Friday

AlphaSights is an equal-opportunity employer.